IV Rehydrate, LLC
Effective Date: January 2026
These Terms of Service (“Terms”) govern your access to and use of the website, mobile services, and clinical offerings of IV Rehydrate, LLC (“IV Rehydrate,” “IVR,” “we,” “us,” or “our”). By scheduling, purchasing, or receiving services, you agree to be bound by these Terms. If you do not agree, do not use our website or services.
IV Rehydrate provides concierge wellness and clinical support services, including but not limited to: mobile IV hydration and vitamin therapy, wellness injections and adjunct therapies, mobile blood collections and phlebotomy, specialty testing coordination, specimen handling, and transport to laboratories. These offerings (“Services”) may involve the collection and handling of personal and health information, biological specimens, and communications with healthcare entities.
IV Rehydrate is not a hospital, physician practice, or diagnostic laboratory. We do not diagnose medical conditions, prescribe treatments, or replace the role of your licensed healthcare provider. Mobile blood collection and specimen transport services are performed pursuant to your request and/or a valid provider order. These services are administrative and technical in nature. IV Rehydrate does not interpret laboratory results or make clinical decisions. All Services are adjunctive and informational only. You remain solely responsible for seeking professional medical advice, diagnosis, and treatment from a licensed provider.
We comply with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and the HITECH Act. By engaging in Clinical Services, you acknowledge that you may provide Protected Health Information (“PHI”) and expressly consent to IV Rehydrate’s collection, use, and disclosure of such information as necessary to perform the Services. IV Rehydrate may disclose PHI to laboratories and healthcare providers involved in your care, to vendors operating under HIPAA-compliant Business Associate Agreements, and as required by law or court order. You authorize these disclosures by using our Services.
You must be at least 18 years of age and legally able to consent to medical and contractual services.
You agree to provide complete, accurate, and truthful health information; obtain and provide valid orders and authorizations for testing; sign all required consent and HIPAA authorization forms; follow pre- and post-service instructions; and disclose all relevant medical conditions and medications. You assume full responsibility for any consequences arising from incomplete, inaccurate, or misleading information you provide.
By scheduling or receiving Services, you consent to specimen collection and handling, authorize transport to third-party laboratories, authorize disclosure of PHI to relevant providers and labs, and acknowledge all risks associated with the Services.
All fees are due at time of service unless otherwise stated. Fees are non-refundable once Services are rendered. Missed appointments or late cancellations may be subject to fees.
TO THE MAXIMUM EXTENT PERMITTED BY LAW: IV REHYDRATE, ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, LOSS OF DATA, LOSS OF PROFITS, EMOTIONAL DISTRESS, OR DAMAGES ARISING FROM PERFORMANCE OR NON-PERFORMANCE OF SERVICES, SPECIMEN COLLECTION OR TRANSPORT, LABORATORY ERRORS OR DELAYS, RELIANCE ON TEST RESULTS, OR NEGLIGENCE OF THIRD PARTIES. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.
You agree to indemnify, defend, and hold harmless IV Rehydrate and its affiliates from any claims, losses, damages, or expenses arising from your breach of these Terms, inaccurate or incomplete information you provide, failure to obtain proper authorizations, or claims relating to Services you requested.
Any dispute shall be resolved by binding individual arbitration under the Federal Arbitration Act. You waive the right to participate in class actions, class arbitrations, or representative proceedings. The prevailing party may recover reasonable attorneys’ fees.
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
We may update these Terms at any time. Continued use of Services constitutes acceptance of revisions.
